SafeApp Software, LLC was founded in 2006 with the mission of providing high-quality, professional utilities compatible with the Microsoft® Windows® operating system. We are an independent software vendor and are not affiliated with or endorsed by Microsoft® Corporation, Verisign®, McAfee, Inc., or any other company.

OUR COMMITMENT TO PRODUCT QUALITY

While no software product is perfect, we are committed to delivering the highest quality, most professional product possible.

The source code behind our Registry Helper and Disk Cleaner software has been principally engineered, reviewed and tested by an industry expert who is a leading author of books about the Windows® registry and a professor who teaches Visual Basic at an accredited college in the United States. He has been writing applications compatible with the Windows® operating system since 1990.

OUR COMMITMENT TO CUSTOMER SERVICE

If you need help using our software, don't worry. Our knowledgeable and friendly support representatives are standing by to provide you with excellent support and service. It's our company policy to over-deliver in taking care of the people we serve. If you need us, we're here to help.

OUR COMMITMENT TO RESPONSIBLE ADVERTISING

We conduct all of our advertising in a responsible and ethical manner that meets industry standards for Internet advertising.

In general, our advertisements must meet the following guidelines:

• Clear Disclosure of Advertisements. All of our advertisements are clearly labeled as advertisements in one of two ways: In a bold, contrasting, larger-than system font in the title bar and/or in the body of the advertisement in a bold, contrasting font.

• Clear Disclosure of Product. All of our advertisements clearly indicate the name of the product being promoted.

• Clear Disclosure of Company. When space permits, in addition to the product name being promoted, our advertisements include our company name as well.

• Reasonable Frequency Cap. We only contract with advertising networks that provide assurances and deliver on commitments not to show our advertisements to consumers in excess of reasonable frequency caps. We define reasonable frequency caps as one ad impression per 24 hours at most. However, in some cases, we set frequency caps at once per 7 days or higher.

• Strict E-mail Guidelines. Your e-mail address is never resold or leased to third parties. Any e-mail that originates from us will always contain valid From information, an appropriate subject, working unsubscribe link (which we promptly honor) and postal contact information.

• Strict Privacy Policies. If you purchase a product from us, your personal information is never resold, leased to third parties, or shared.

• Satisfaction Guarantee. If you are not completely satisfied with our software, simply e-mail us within 8 weeks for a prompt and courteous refund.

If you ever receive or see an advertisement for our software that does not meet these standards please contact us immediately.

HOW TO CONTACT US

Corporate Mailing Address

E-mail

Have a question? A support representative will answer your question within 24 hours (excluding weekends and holidays). Click here to e-mail us.

Phone

You can reach us by phone during business hours at 1-914-341-2587 (9AM - 6PM EST, United States, Monday through Friday).